Western Europe - Hameln Pharma

Your contact for the sales region Western Europe

Since the company was founded, the European markets have been of great importance to hameln pharma. Do you have any questions about our headquarters in Germany or our sites in the Netherlands or Austria?

Do you have questions about our products or would you like to find out more about our country locations?

Or would you like to buy our products, but cannot find your country among the markets we currently supply?

We look forward to hearing from you.

hameln pharma gmbhCustomer Service

Phone: +49 5151 80 50 245customer.service@hameln-pharma.com

hameln pharma wishes you a Merry Christmas and a Happy and Healthy New Year.

During the holidays we are there for you at our different locations as follows:

hameln pharma gmbh, Hameln, Germany:
Our offices will remain closed from 24^th December 2025 until 1^st January 2026. From 2^nd January 2026, our Customer Service Team will be available again by telephone from Monday to Thursday between 8.00 am - 4.30 pm and on Fridays between 8.00 am - 3.00 pm.

Order and delivery times for the turn of the year (deliveries within Germany):

Order date

Delivery ambient temp. goods
(15-25°C)

Delivery refrigerated goods
(2-8°C)

22.12.2025 (until 2 pm)

23.12.2025

23.12.2025 (until 12 pm)

29.12.2025

Orders from 29.12.2025 and 30.12.2025 will be recorded from 02.01.2026

from 02.01.2026 (until 2 pm)

from 05.01.2026

hameln pharma ltd, Gloucester, United Kingdom:
For pre-Christmas deliveries, please place your orders before 12pm on Thursday 18^th December 2025.
We will be open on Monday 29^th and Tuesday 30^th December 2025 for urgent deliveries over the festive period.
For normal supplies we will be open again with effect from Friday 2^nd January 2026.

hameln pharma BV, The Netherlands:
Our office will be closed on 25^th, 26^th of December 2025 and on 1^st January 2026.
For urgent requirements an emergency staff will be available during the festive period, too.

hameln pharma ApS, Glostrup, Denmark:
Our office will be closed from 24^th December 2025 until 1^st January 2026.
For urgent matters please send email to: rp@hameln-pharma.dk or call +45 51 71 75 47.

hameln pharma ApS, Norway:
Our office will be closed on 24^thto 26^th of December 2025, 31^th of December 2025 and on 1^st January 2026.
For urgent requirements an emergency staff will be available during the festive period, too.

hameln pharma AB, Sweden
Our office will be closed on 24^thto 26^th of December 2025, 31^th of December 2025 and on 1^st January 2026.
For urgent requirements an emergency staff will be available during the festive period, too.

hameln pharma Pty Ltd, Australia
Our office will be closed from 25^th December 2025 until 1^st January 2026.
For urgent requirements an emergency staff will be available during the festive period, too.

hameln pharma S.r.l.
Our office will be closed from 24^th to 28^th of December 2025 and from 31^st December 2025 on 4rd January 2026.
For urgent requirements an emergency staff will be available during the festive period, too.

Drug Safety
Phone: +44 (0) 7706 210 133
Fax: +44 (0) 1452 632 732
E-mail: Drug.Safety@hameln-pharma.com