Corporate Social Responsibility

As part of the international community, we support the global sustainability development goals together with our employees to the best of our ability. 

Christoph Kerstein – Company owner, hameln pharma  

At hameln pharma, we are conscious about our key role in shaping a sustainable and responsible future – not only because of the nature of our products, but also because of our firm convictions. That is why we implement corporate social responsibility in all our business areas. Our company is committed to acting responsibly based on the 10 principles of the UN Global Compact and to driving innovative solutions to achieve the Sustainable Development Goals (SDGs).

When selecting our suppliers, we deliberately focus on partnerships with companies from the European region. We are convinced that this choice not only helps to minimise our carbon footprint but also promotes responsible and sustainable supply chains.

To ensure that our values and principles are upheld both in our collaboration with external partners and internally within the company, we have implemented a Code of Business Conduct. This serves as a framework for our collaboration and ensures that our business practices are ethical, fair and sustainable. Compliance with all foreign and domestic laws is a matter of course for us and an integral part of our framework agreements with our suppliers. We attach great importance to ensuring that our business processes are transparent and in compliance with applicable legislation.

Respectful treatment of our employees and sustainable use of our resources are of central importance to us. These values are firmly anchored in our corporate culture and vision “hameln pharma brings opportunities for life. We believe that the true value of our life-saving medicines should be measured in much more than numbers”.

Moreover, as a healthcare company, we must lead by example and acknowledge that the health and wellbeing of people is intrinsically related to the health of the planet. Through joint efforts, we will meet challenges and develop innovative solutions to make a positive impact on our environment and society.

Code of Business Conducthameln pharma group of companies

Working for people’s wellbeing is deeply ingrained in our company’s DNA. Our driving force is the understanding that we can all be patients. As a fourth-generation family run company, we have been established since 1890 and have contributed to the supply of vital medicines in a variety of ways. Regardless of borders or regions, what counts for us are binding values and ethical principles, our corporate values and guidelines. They are an integral part of our corporate philosophy and define the way we conduct our business on a daily basis.

The Code of Business Conduct (“Code”) supports and strengthens our operations in accordance with our values. In addition to the specific standards mentioned in this Code, we conduct all our business in a manner that is characterised by compliance with and respect for laws and regulations, contracts and other undertakings, as well as sound and fair business practices.

hameln pharma strives to build long-term relationships with customers, suppliers and other business partners based on the principles of mutual trust and confidence. We expect them to conduct their own business in a manner that does not conflict with this Code. At the same time, we show respect for and recognition of the justified compliance requirements of our business partners.

1        Legality

We comply with all applicable laws and other legislation, regulations and general and specific obligations, agreements, guidelines and good business practices in all our operations. We keep accurate documents and records of our activities in order to ensure full regulatory and financial accountability.

2       Labour conditions and human rights

We adhere to the UN Declaration of Human Rights, which include inter alia freedom of opinion and religion, equality and the prohibition of discrimination. We do not tolerate forced labour or child labour. As an employer, we comply with the International Labour Organization’s Declaration on Fundamental Principles and Rights at Work. We treat our employees fairly and ensure that they are not subjected to any form of harassment, discrimination or abuse.

3       Health and safety in the work environment

We provide a safe and healthy workplace for our employees. We comply with all laws and regulations relating to health and safety. We apply appropriate procedures and controls in order to implement our goal to have zero work-related accidents or incidents. We are also committed to the safety of our environment. We store, transport and handle our products in a safe manner. We endeavour to prevent the unsafe use of any medicines supplied by us.

4       Environment

We comply with all laws and regulations relating to protection of the environment. We aim to minimise the environmental impact of our operations and to use natural resources efficiently. To that end, we are committed to continuously improving our internal procedures, policies and guidelines. We adhere, where applicable, to relevant environmental programs, commitments and regulations.

5       Anti-bribery and corruption prevention

We do not engage in any form of illegal corruption, bribery or extortion, whether in relation to public authorities and officials, in relation to our business partners or in relation to any third parties. No hameln pharma employee will, whether on his or her own behalf or on behalf of any hameln pharma entity, accept or offer any direct or indirect benefits that are or may be intended to promote illegal, inappropriate or improper business or personal gain. All hameln pharma employees will avoid situations where their personal interests may conflict with those of hameln pharma or its shareholder. We will not under any circumstances accept any form of money laundering.

6       Fair competition

We comply with all applicable, national and international, laws and regulations relating to fair competition and antitrust. We do not engage in activities that might restrain or distort fair competition. Our conduct in relation to our competitors is characterised by fairness, integrity and honesty.

7       Data protection

We recognise that the information received by us from our employees, customers, suppliers and other business partners may be of confidential, proprietary, privileged or otherwise sensitive nature. We take appropriate steps in order to protect all such information and to prevent any improper disclosure or misuse thereof.

8       Lethal injections

As part of our corporate responsibilities, we continually ensure the safe use of our products. Therefore, we have robust systems in place so that a product is supplied only for the purposes for which it is intended. Some of our pharmaceuticals are known to be used in lethal injection “protocols” as a form of capital punishment in certain countries. For supply of these medicines for export we require confirmation of the country of final destination and confirm that this country does not use lethal injection as a form of capital punishment.

9       Monitoring, enforcement and development of the code

Adherence to the standards mentioned in this Code considered an integral part of the everyday work of each employee, regardless of his or her position. Our internal processes are designed to facilitate the compliance with this Code as well as the detection and rectification of any irregularities or deviations. Both as a group and as individuals, we continuously set goals and targets for ourselves in order to achieve sustainable development in the way we serve our customers.

hameln pharma gmbh

Beate Küter, CEO


Global Quality Policyhameln pharma group of companies

hameln pharma specializes in the development, licensing and marketing of generic injectable medicines. As a European family-owned company, we are committed to the reliable and safe supply of life-saving medicines worldwide. Our products are used in hospitals, pharmacies, outpatient surgery centers, medical practices, and palliative care.

At hameln pharma, our vision is to bring opportunities to life for patients, partners and colleagues. We believe that the true value of our life-saving medicines should be measured in much more than numbers. Our highly motivated team, inspired by our vision and values, is passionate about making a real difference to people’s lives today and in the future.

Our vision and values do not only describe the essential purpose or task that hameln pharma pursues. They are also a promise to the quality with which we carry out our work and of the products we deliver.

We have a dedicated multi-site quality management team, with every employee being an essential part of our Quality Management System and committed to the accomplishment of their responsibilities.

hameln pharma is subject to regulations, regular inspections, and authorizations granted by national competent authorities, aiming at ensuring the quality, safety, and efficacy of our products. Global and local pharmaceutical regulations form the basis for hameln pharma’s quality policy, which covers all relevant steps in the product life cycle.

We have established Standard Operating Procedures (SOP) throughout the organization, covering various areas of capabilities and requiring fully integrated processes. Where country-specific SOPs have been created to meet local needs, they align with our Global Quality Policy.

Our SOPs address the following:

Continuous improvement: Quality Management, Quality Assurance,  monitoring and training

Purchasing, production and delivery: Good Manufacturing Practises, Good Distribution Practises

Promotion: Good Promotion Practises, Sunshine act, reliable medical information

Vigilance: Good Pharmacovigilance Practices

Environmental protection: Resource management, waste reduction

All of our employees are trained on the relevant SOPs for the accomplishment of their daily tasks. The performance is checked during internal and external audits and measured by efficient, achievable, and pertinent indicators to ensure hameln pharma’s corporate mission to public health. We commit to excellence by establishing, maintaining, and continuously improving our Global Quality Policy to provide the best products to our patients.

hameln pharma gmbh

Beate Küter, CEO                           Dr. Wibke Palme, Director Quality Management

Packaging Design

Fast and precise product identification plays a key role in avoiding medication errors. That's why we designed our packaging with a focus on safety ...

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