Corporate Social Responsibility

Als Teil der internationalen Gemeinschaft wollen wir die globalen Nachhaltigkeitsziele gemeinsam mit unseren Mitarbeitenden nach bestem Wissen und Gewissen unterstützen.

Christoph Kerstein – Firmeninhaber, hameln pharma

Bei hameln pharma sind wir uns unserer entscheidenden Rolle bei der Gestaltung einer nachhaltigen und verantwortungsbewussten Zukunft bewusst – nicht nur aufgrund der Art unserer Produkte, sondern auch aufgrund unserer festen Überzeugungen. Deshalb implementieren wir soziale Verantwortung in allen unseren Geschäftsbereichen. Unser Unternehmen hat sich verpflichtet, verantwortungsvoll gemäß den 10 Prinzipien des UN Global Compact zu handeln und innovative Lösungen zur Erreichung der Ziele für nachhaltige Entwicklung (SDGs) voranzutreiben.

Bei der Auswahl unserer Lieferanten konzentrieren wir uns bewusst auf Partnerschaften mit Unternehmen aus der europäischen Region. Wir sind überzeugt, dass diese Wahl nicht nur dazu beiträgt, unseren CO2-Fußabdruck zu minimieren, sondern auch verantwortungsvolle und nachhaltige Lieferketten fördert.

Um sicherzustellen, dass unsere Werte und Prinzipien sowohl in unserer Zusammenarbeit mit externen Partnern als auch intern im Unternehmen eingehalten werden, haben wir einen Verhaltenskodex, unseren Code of Business Conduct, implementiert. Dieser dient als Rahmen für unsere Zusammenarbeit und gewährleistet, dass unsere Geschäftspraktiken ethisch, fair und nachhaltig sind. Die Einhaltung aller ausländischen und inländischen Gesetze ist für uns selbstverständlich und ein integraler Bestandteil unserer Rahmenverträge mit unseren Lieferanten. Wir legen großen Wert darauf, dass unsere Geschäftsprozesse transparent sind und den geltenden Gesetzen entsprechen.

Der respektvolle Umgang mit unseren Mitarbeitern und der nachhaltige Einsatz unserer Ressourcen sind für uns von zentraler Bedeutung. Diese Werte sind fest in unserer Unternehmenskultur und Vision „hameln pharma brings opportunities for life. We believe that the true value of our life-saving medicines should be measured in much more than numbers” verankert.

Als Unternehmen im Gesundheitswesen müssen wir mit gutem Beispiel vorangehen und anerkennen, dass die Gesundheit und das Wohlbefinden der Menschen untrennbar mit der Gesundheit des Planeten verbunden sind.

Code of Business Conduct (en)hameln pharma group of companies

Working for people’s wellbeing is deeply ingrained in our company’s DNA. Our driving force is the understanding that we can all be patients. As a fourth-generation family run company, we have been established since 1890 and have contributed to the supply of vital medicines in a variety of ways. Regardless of borders or regions, what counts for us are binding values and ethical principles, our corporate values and guidelines. They are an integral part of our corporate philosophy and define the way we conduct our business on a daily basis.

The Code of Business Conduct (“Code”) supports and strengthens our operations in accordance with our values. In addition to the specific standards mentioned in this Code, we conduct all our business in a manner that is characterised by compliance with and respect for laws and regulations, contracts and other undertakings, as well as sound and fair business practices.

hameln pharma strives to build long-term relationships with customers, suppliers and other business partners based on the principles of mutual trust and confidence. We expect them to conduct their own business in a manner that does not conflict with this Code. At the same time, we show respect for and recognition of the justified compliance requirements of our business partners.

1        Legality

We comply with all applicable laws and other legislation, regulations and general and specific obligations, agreements, guidelines and good business practices in all our operations. We keep accurate documents and records of our activities in order to ensure full regulatory and financial accountability.

2       Labour conditions and human rights

We adhere to the UN Declaration of Human Rights, which include inter alia freedom of opinion and religion, equality and the prohibition of discrimination. We do not tolerate forced labour or child labour. As an employer, we comply with the International Labour Organization’s Declaration on Fundamental Principles and Rights at Work. We treat our employees fairly and ensure that they are not subjected to any form of harassment, discrimination or abuse.

3       Health and safety in the work environment

We provide a safe and healthy workplace for our employees. We comply with all laws and regulations relating to health and safety. We apply appropriate procedures and controls in order to implement our goal to have zero work-related accidents or incidents. We are also committed to the safety of our environment. We store, transport and handle our products in a safe manner. We endeavour to prevent the unsafe use of any medicines supplied by us.

4       Environment

We comply with all laws and regulations relating to protection of the environment. We aim to minimise the environmental impact of our operations and to use natural resources efficiently. To that end, we are committed to continuously improving our internal procedures, policies and guidelines. We adhere, where applicable, to relevant environmental programs, commitments and regulations.

5       Anti-bribery and corruption prevention

We do not engage in any form of illegal corruption, bribery or extortion, whether in relation to public authorities and officials, in relation to our business partners or in relation to any third parties. No hameln pharma employee will, whether on his or her own behalf or on behalf of any hameln pharma entity, accept or offer any direct or indirect benefits that are or may be intended to promote illegal, inappropriate or improper business or personal gain. All hameln pharma employees will avoid situations where their personal interests may conflict with those of hameln pharma or its shareholder. We will not under any circumstances accept any form of money laundering.

6       Fair competition

We comply with all applicable, national and international, laws and regulations relating to fair competition and antitrust. We do not engage in activities that might restrain or distort fair competition. Our conduct in relation to our competitors is characterised by fairness, integrity and honesty.

7       Data protection

We recognise that the information received by us from our employees, customers, suppliers and other business partners may be of confidential, proprietary, privileged or otherwise sensitive nature. We take appropriate steps in order to protect all such information and to prevent any improper disclosure or misuse thereof.

8       Lethal injections

As part of our corporate responsibilities, we continually ensure the safe use of our products. Therefore, we have robust systems in place so that a product is supplied only for the purposes for which it is intended. Some of our pharmaceuticals are known to be used in lethal injection “protocols” as a form of capital punishment in certain countries. For supply of these medicines for export we require confirmation of the country of final destination and confirm that this country does not use lethal injection as a form of capital punishment.

9       Monitoring, enforcement and development of the code

Adherence to the standards mentioned in this Code considered an integral part of the everyday work of each employee, regardless of his or her position. Our internal processes are designed to facilitate the compliance with this Code as well as the detection and rectification of any irregularities or deviations. Both as a group and as individuals, we continuously set goals and targets for ourselves in order to achieve sustainable development in the way we serve our customers.

hameln pharma gmbh

Beate Küter, CEO


Global Quality Policy (en)hameln pharma group of companies

hameln pharma specializes in the development, licensing and marketing of generic injectable medicines. As a European family-owned company, we are committed to the reliable and safe supply of life-saving medicines worldwide. Our products are used in hospitals, pharmacies, outpatient surgery centers, medical practices, and palliative care.

At hameln pharma, our vision is to bring opportunities to life for patients, partners and colleagues. We believe that the true value of our life-saving medicines should be measured in much more than numbers. Our highly motivated team, inspired by our vision and values, is passionate about making a real difference to people’s lives today and in the future.

Our vision and values do not only describe the essential purpose or task that hameln pharma pursues. They are also a promise to the quality with which we carry out our work and of the products we deliver.

We have a dedicated multi-site quality management team, with every employee being an essential part of our Quality Management System and committed to the accomplishment of their responsibilities.

hameln pharma is subject to regulations, regular inspections, and authorizations granted by national competent authorities, aiming at ensuring the quality, safety, and efficacy of our products. Global and local pharmaceutical regulations form the basis for hameln pharma’s quality policy, which covers all relevant steps in the product life cycle.

We have established Standard Operating Procedures (SOP) throughout the organization, covering various areas of capabilities and requiring fully integrated processes. Where country-specific SOPs have been created to meet local needs, they align with our Global Quality Policy.

Our SOPs address the following:

Continuous improvement: Quality Management, Quality Assurance,  monitoring and training

Purchasing, production and delivery: Good Manufacturing Practises, Good Distribution Practises

Promotion: Good Promotion Practises, Sunshine act, reliable medical information

Vigilance: Good Pharmacovigilance Practices

Environmental protection: Resource management, waste reduction

All of our employees are trained on the relevant SOPs for the accomplishment of their daily tasks. The performance is checked during internal and external audits and measured by efficient, achievable, and pertinent indicators to ensure hameln pharma’s corporate mission to public health. We commit to excellence by establishing, maintaining, and continuously improving our Global Quality Policy to provide the best products to our patients.

hameln pharma gmbh

Beate Küter, CEO                           Dr. Wibke Palme, Director Quality Management


Eine schnelle und präzise Produkterkennung spielt bei der Vermeidung von Medikations- fehlern eine herausragende Rolle. Darum haben wir unser Verpackungsdesign mit einem Fokus auf dem Thema Sicherheit konzipiert …

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